Hong Kong faces a worsening lifeguard shortage, with 272 civil service posts vacant in 2026. 18 beaches suspended services for an average of 92 days this summer. The government is trialling outsourcing at six pools as a potential solution.
A practical guide for managers and workers on designing AI upskilling programmes that address task-level change, including paid learning time, worker consultation, role-specific practice, verification skills and support for affected staff.
